Employment Type

Full-time

Years of Experience

5+

Location

Remote

Team Lead

Carl Hagerling

UX Researcher

Employment Type

Full-time

Years of Experience

5+

Location

Remote

Team Lead

Carl Hagerling

What We’re Looking For
Edge & Node (E&N), the team behind The Graph, is looking for a passionate UX researcher with experience owning and executing user research, a strong communicator that collaborates well. We are proud of the product experiences we've shipped so far, but recognize there is lots of improvement yet to make. We view design and research as critical ingredients in delivering competent products.
The Graph is a decentralized protocol for querying open APIs called Subgraphs. Since the token sale and the launch of the decentralized network, the protocol has grown exponentially.
We are ramping up and will launch countless new products and protocol improvements.
Our team is a remote team, located in many time-zones, but that doesn't stop us from collaborating closely. We have high standards, striving for excellence in every iteration by being curious, agile, and pragmatic. Since day one we have prioritized design and it's part of our company's DNA.
We need a UX Researcher to gather, understand and convert complex product flows into testing protocol, tests, and actionable insights.
Responsibilities
  • Collaborate with designers and other team members to define research learning objectives.

  • Translate research goals into actionable testing plans. Ensure protocol adheres to industry best-practices and avoid biased outcomes.

  • Recruit users, schedule, and administer testing sessions. We have a passionate user community on Discord that is eager to help improve The Graph.

  • Adeptly synthesize session outputs into clear, actionable recommendations.

  • Engage with other designers to ensure research outcomes are correctly addressed.

Desired skills
  • Ability to understand technically complex user flows and to execute broad research across a portfolio of products

  • Numerous examples of previous user research process (covering the end-to-end flows with polished artifacts)

  • Experience working on tools used specifically by developers (Command Line, IDE's, Collaboration tooling)

  • Expertise in Figma/Sketch, focused on collaborating with design partners

  • Passion for diving into difficult problem spaces and identifying core user objectives

  • Compassionate and confident when giving feedback to others on the team, and humble when receiving feedback

  • A strong work ethic, be able to take ownership and to proof-check your own work with high accuracy. Know how to balance perfectionism with agile deliverables.

  • Emotional intelligence to think through design problems with partners and arrive at thoughtful solutions

  • Exceptional communicator

  • Extra points if you have experience within crypto